Terms of service

These Terms of Service (“Terms”) constitute a binding legal agreement between YoshBuddy (“Company”, “we”, “us”, “our”) and any individual or entity accessing or using the website, products, services, or related offerings (collectively, the “Service”).

By accessing, browsing, interacting with, or purchasing through the Service, you acknowledge that you have read, understood, and irrevocably agreed to be bound by these Terms in their entirety, including all incorporated policies and referenced documents.

If you do not agree, you must immediately cease use of the Service.

We operate internationally from the Netherlands and provide goods and services to customers worldwide.

Article I – Integrated Agreement Structure

These Terms incorporate by reference and form an integrated contractual framework together with:

  • Privacy Policy

  • Shipping Policy

  • Refund and Returns Policy

  • Any additional operational policies published on the Site

Collectively, these constitute the “Agreement.”

In the event of conflict, mandatory consumer protection law shall prevail only to the extent required.

No external statements, marketing materials, or informal communications shall modify this Agreement unless expressly confirmed in writing by the Company.

Article II – Eligibility, Authority, and Representations

By using the Service, you represent and warrant that:

  • You possess legal capacity to enter binding agreements;

  • All information provided is accurate, current, and complete;

  • Your use complies with all applicable laws and regulations;

  • You are not engaging in fraudulent, deceptive, or abusive activity.

We reserve the right to refuse service, suspend access, or terminate accounts at our sole discretion for lawful business reasons, including risk management and fraud prevention.

Article III – Order Acceptance and Risk Allocation

All orders are subject to acceptance by the Company.

We may, without limitation:

  • Reject or cancel orders prior to shipment;

  • Limit purchase quantities;

  • Require identity or payment verification;

  • Decline transactions flagged by risk systems;

  • Restrict high-risk accounts;

  • Cancel orders suspected of fraud, abuse, or policy manipulation.

Submission of an order does not create a binding obligation until confirmed.

Risk management decisions are final and not subject to negotiation.

Article IV – Fulfillment, Delivery, and Risk Transfer

Title and risk of loss transfer to the Customer upon confirmed delivery to the shipping address provided at checkout.

Carrier tracking confirmation shall constitute prima facie evidence of fulfillment.

The Company shall not be responsible for:

  • Loss or theft after delivery confirmation;

  • Incorrect or incomplete address submissions;

  • Customs delays or inspections;

  • Carrier operational delays;

  • Refused or unclaimed packages;

  • Third-party errors;

  • Force majeure events.

Delivery confirmation shall satisfy performance obligations.

Article V – Returns, Inspection, and Value Assessment

All returns must strictly comply with the Refund and Returns Policy.

The Company reserves the right to:

  • Inspect all returned merchandise;

  • Reject unauthorized returns;

  • Decline items showing signs of use, damage, or alteration;

  • Deduct value for diminished condition;

  • Withhold refunds pending inspection and verification.

No refund obligation arises until returned goods are received, validated, and approved.

Article VI – Limitation of Claims Period

To the fullest extent permitted by applicable law, any claim arising out of or relating to the Service must be formally initiated within twelve months from the date of purchase.

Failure to initiate a claim within this period constitutes a waiver of such claim.

Where mandatory law prohibits limitation, this provision applies only to the maximum extent legally permissible.

Article VII – Dispute Resolution Protocol

Prior to initiating any chargeback, dispute, or payment reversal, the Customer agrees to engage in direct written communication with the Company to seek resolution.

The Company reserves the right to:

  • Contest all disputes;

  • Provide transaction records and fulfillment evidence;

  • Share relevant data with payment processors;

  • Implement account restrictions for dispute abuse;

  • Decline future transactions from high-risk profiles.

Unauthorized disputes may constitute breach of contract.

Article VIII – Fraud Detection and Risk Monitoring

The Company may utilize automated and manual fraud detection systems.

By using the Service, you consent to:

  • Transactional data analysis;

  • IP and metadata review;

  • Risk scoring procedures;

  • Preventative order cancellation;

  • Security verification protocols.

Fraud prevention measures are integral to operational continuity.

Article IX – Intellectual Property and Usage Restrictions

All materials, including but not limited to text, graphics, branding, layout, design, and software components, are protected under intellectual property laws.

No license or ownership rights are granted except as explicitly stated.

Unauthorized reproduction, scraping, resale, or exploitation is strictly prohibited.

Article X – Disclaimer of Warranties

To the maximum extent permitted by law:

The Service and all products are provided “as is” and “as available” without warranties of any kind, whether express, implied, statutory, or otherwise.

The Company disclaims all implied warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

No representations outside this Agreement shall create binding warranties.

Article XI – Limitation of Liability

To the fullest extent permitted by applicable law:

The Company shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from use of the Service or purchased products.

Total aggregate liability shall not exceed the purchase price of the specific product giving rise to the claim.

Nothing herein excludes liability where prohibited by mandatory law.

Article XII – Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, employees, contractors, and service providers from any claims arising from:

  • Breach of this Agreement;

  • Violation of applicable laws;

  • Misuse of the Service;

  • Fraudulent conduct;

  • Infringement of third-party rights.

Article XIII – Force Majeure

The Company shall not be liable for delays or failure to perform resulting from events beyond reasonable control, including but not limited to:

  • Natural disasters;

  • Governmental actions;

  • Labor disputes;

  • Carrier disruptions;

  • Supply chain interruptions;

  • System failures;

  • Acts of third parties.

Article XIV – Termination and Suspension

We reserve the right to suspend or terminate access to the Service at any time for lawful operational, compliance, or risk-related reasons.

Termination shall not waive accrued rights or obligations.

Article XV – Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the Netherlands.

Disputes shall fall under the jurisdiction of competent Dutch courts, subject to mandatory consumer protection rights where applicable.

Article XVI – Severability and Interpretation

If any provision is found invalid or unenforceable, the remaining provisions shall remain fully effective.

Interpretation ambiguities shall not be construed against the drafting party.

Article XVII – Amendments

We may revise these Terms at any time by posting updates on the website.

Continued use of the Service constitutes acceptance of modifications.

Article XVIII – Entire Agreement

This Agreement constitutes the complete and exclusive understanding between the parties, superseding all prior agreements, communications, or representations.

Article XIX – Contact Information

All legal correspondence must be directed to:

support@yoshbuddy.com